1. Acceptance of Terms
By accessing or using APNA SERVICE POINT ("ASP"), you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use the platform or its services.
2. About APNA SERVICE POINT
APNA SERVICE POINT is a technology-enabled service platform connecting businesses, retailers, workforce participants and customers through a structured digital ecosystem.
ASP may provide or facilitate access to digital services, assisted services, manpower coordination and other services available through the platform.
3. User Accounts
Certain services require an authorized account. Users are responsible for maintaining the confidentiality of their login credentials.
- Login credentials must not be shared with unauthorized persons.
- Users must provide accurate and current information.
- Users must immediately report suspected unauthorized access.
- ASP may suspend or deactivate an account where misuse, unauthorized access or violation of these terms is identified.
4. Business Client & Manpower Services
Business clients using ASP manpower services are responsible for providing accurate workforce requirements, job descriptions, location, working conditions, salary or rate, qualification and other relevant information.
- Submission of a requirement does not automatically guarantee fulfillment.
- Candidate availability may vary according to location, skills, experience and other requirements.
- Final selection and employment decisions remain subject to the applicable agreement between the concerned parties.
- Clients must not provide misleading, unlawful or discriminatory requirements.
5. Candidate & Workforce Information
Information submitted by candidates or workers must be accurate and genuine. False, misleading or fraudulent information may result in rejection, suspension or removal from the platform.
6. Interviews & Selection
Where interview coordination is provided, ASP may facilitate communication between clients, interviewers and candidates.
Interview results, candidate selection and employment decisions are subject to the concerned client's requirements and applicable agreements.
7. Digital & Assisted Services
Certain services may depend on external government departments, financial institutions, service providers, APIs or other third-party systems.
ASP does not guarantee uninterrupted availability of third-party systems and is not responsible for delays caused by systems or authorities outside ASP's reasonable control.
8. Payments & Charges
Applicable service charges, fees or other payments may vary depending on the selected service. Users should review the applicable charges before completing a transaction.
Any applicable refund, cancellation or adjustment will be handled according to the relevant service terms and transaction policy.
9. Prohibited Use
Users must not use ASP for unlawful, fraudulent, abusive or unauthorized activities.
- Unauthorized access to another user's account.
- Submission of false or fraudulent information.
- Attempting to disrupt or compromise the platform.
- Using the platform for unlawful activities.
- Misusing candidate, client or customer information.
10. Intellectual Property
The ASP name, branding, interface, software, content, design and other platform materials may be protected by applicable intellectual property laws. Unauthorized copying, reproduction or commercial use is prohibited unless permitted by ASP.
11. Limitation of Liability
ASP will make reasonable efforts to maintain the availability and reliability of its platform. However, services may occasionally be affected by maintenance, technical issues, internet connectivity, third-party systems or events beyond reasonable control.
12. Changes to These Terms
ASP may update these Terms & Conditions from time to time. Updated terms will be published through the platform. Continued use of the platform after an update constitutes acceptance of the revised terms.
13. Contact
For questions regarding these Terms & Conditions, users may contact APNA SERVICE POINT through the official contact channels provided on the platform.